New legal challenges arise as technology evolves and morphs into new forms and platforms. Laws and regulations are changed or added in response, while new liability issues arise between technology providers and users. Our technology team remains alert to new technical developments while drawing from its store of experience acquired from decades of projects, including:

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• Technology platform procurement & supply, software licences & maintenance, system integration & implementation
   

• Cloud, data centre & facilities management arrangements
   

• Software As A Service (SAAS), Application & cloud services, online platforms and services
   

• Payment processing systems & services, scheme documentation for domestic & cross-border payment service communities, FinTech, banking & financial systems, including the nationwide legal infrastructure for FAST, PayNow, SGQR, eGIRO, e-cheque clearing, and Singapore’s cross-border payment arrangements with Thailand, Malaysia and India
   

• Internet banking, core banking, trading platforms, and technology infrastructure projects, for banks, exchanges, brokerages and insurance companies
   

• Cryptography and formation of public key infrastructure (PKI) communities
   

• Biotechnology, medical and green technology research, development and licensing
   

While technology and business process outsourcing arrangements bring commercial and operational benefits, they present unique challenges to a company’s control, management and visibility over the outsourced operations or department. A sound and comprehensive contract structure with clear standards, procedures, service levels, reporting & accountability, and liability provisions, is key to a successful outsourced operation. Our team has structured and assisted with major transactions for technology and business process outsourcing, for local and overseas financial institutions, as well as exchanges, insurance companies, and telecommunications providers.